Success Stories

“We had not even thought of downsizing and moving, until we heard Lorraine Cox of Downsizing With Ease speak at an event. She just made it sound so easy, so we started and now we can’t wait.”
— Mr & Mrs Koboroff

“Thank you for helping my mother with her downsizing move — your professionalism, expertise and friendly dispositions were greatly appreciated during a stressful period.”
— Louise

“My journey with Downsizing With Ease started a year ago when Greengate, the company who were behind the sale of units in St. Brigid’s Green, invited Malcolm and Lorraine Cox to be guest speakers at a coffee morning tea, which were held every month. I was impressed with the way they spoke and I rang their office to enquire further about their company and what they had to offer. That phone call gave me the confidence to know that I had help to cope with the move. Over that year, I arranged for them to come to my home and go through the services they provided. A little later, the team came and helped me to declutter my home. This was done in a great professional, helpful and caring way. They were very mindful that some things had a special meaning to me, however they were also practical in the way that they helped me to understand that I was moving into a smaller place and also that I would not need some of the things I had collected over many years.
“I found all of the staff at Downsizing With Ease very pleasant, polite, caring and professional. From the very first phone call to the move day and even during some after-move help.
“I had lived in my home for 46 years and it was a very big decision to move. Malcolm and Lorraine were very considerate of that fact and that made the whole process a lot easier. I would not hesitate to recommend Malcolm and Lorraine and all of their team to anyone who is considering moving house. My thanks to them all.”
— Lorraine from Maroubra

“We loved the good old-fashioned way of dealing with your company. The removal team you chose was first rate. What we got from you and the team you sent was confidence, honesty, assurance and care, which is so hard to find today.”
— Jason and Christine

“Thank you for getting me through this very stressful time. To know you were always just a phone call away was very comforting.”
— Miss Burgess

“Dear Downsizing With Ease team,
How can I thank you enough for all your help in assisting me while downsizing from one unit to a serviced apartment? It is two weeks today since that memorable day. I still marvel at the understanding and perception shown by Malcolm, who just knew exactly where my furniture should be placed, which items belonged in which drawers and toiletries in the bathroom, plus tea and coffee mugs well placed in the kitchenette near the kettle. He’s a genius!
“And to you, Lorraine, many thanks for all those hours you spent with me beforehand, helping me to decide which items went where. I couldn’t be happier in my new home and I delight in singing your praises to everyone I come across who might be contemplating such a move. My warmest regards and again, many thanks!”
— Joan Fallick from Killara

“Thank you so very much for the magnificent effort you and your team made last week to downsize us into Waterbrook ahead of schedule. To do this in one day without any hitches must have involved a great deal of planning and no doubt some stress.
“Please pass on our thanks to the team. I understand they worked a very long day and we left them with a lot of work to do. Because of what you did, we were able to move Bev into her new home straight from the hospital, which saved her (and me) a fair amount of angst.
“I would have no hesitation in recommending your services to others who may require extra assistance when moving home.”
— Robert from Greenwich

“I am writing to say thank you very deeply, for your perfect job in helping me downsize. Your folder stated that you take the stress out of downsizing and that is exactly what you did. I was really distressed about leaving my home of 38 years but you and your team eased away all the angst and upset I was suffering. The kindness and efficiency of you and your team is greatly appreciated. The whole downsizing process was stress-free and your staff members were amazing.”
— Sandra from Maroubra

“I was a little disappointed with the boys you sent — I am only just five foot tall and they were too big to get my arms around and give them a big cuddle! (Don’t tell my husband that!)”
— Anonymous